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How springcash Handles Your Personal Information

This Privacy Policy explains exactly what data springcash collects when you open an account, make a deposit via PayPal, Venmo, or Play+, or contact our support team — and how we use, store, and protect it.

Account & Identity DataPayPal, Venmo, Play+ Payment RecordsCookie & Device TrackingData Retention PeriodsYour Right to Request Access
springcash How springcash Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data security at springcash runs on the same infrastructure that clears your PayPal and Venmo transactions — encrypted at rest, encrypted in transit, and access-controlled so only authorized internal teams can view account-level records. Here is what that looks like in practice across four areas.

Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to understand page performance. You can manage cookie preferences in your browser settings; disabling analytics cookies does not affect account functionality.
Account Security Login sessions use multi-factor verification. If we detect a new device or an unusual location, we trigger an additional identity check before granting access to your account wallet or transaction history.
Data Retention We keep account records for the period required by applicable state regulations. After your account is closed, certain transaction records — including PayPal and Play+ payment logs — are retained for the legally mandated window, then deleted.
Requesting Changes You can ask us to correct inaccurate data, restrict how we process your information, or provide a copy of what we hold. Requests submitted through live chat or email are acknowledged within a few business days.
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct, or remove personal information tied to your springcash account, our support team handles those requests directly. You can reach us through live chat, email, or your account's help center — privacy requests are flagged separately from general account questions so they reach the right team without delay.

Live Chat Start a chat session from any page in your account. Tell the agent you have a privacy request and they will escalate it to our data team.
Email Support Send your request to our support address from the email linked to your account. Include your username so we can locate your record quickly.
Account Help Center Log in, go to Account Settings, and select the Help section. Privacy and data requests are listed as a separate category from billing or game queries.

Common Questions About Your Privacy at springcash

These are the questions we hear most often from account holders about how their personal data is collected, used, and protected on this platform.

We collect your name, email, date of birth, mailing address, and a government-issued ID for identity verification. Payment method details like your PayPal email or Play+ card identifier are also recorded per transaction.

We share data only with partners required to operate the platform — identity verification services, payment processors like PayPal and Venmo, and state compliance tools. We do not sell your information to advertisers.

Contact our support team via live chat or the email address tied to your account. Ask for a data access request. We will confirm receipt and respond within a few business days.

Certain records — including transaction logs from PayPal, Venmo, and Play+ — are retained for the period required by applicable state regulations, then permanently deleted from our systems.

Yes. Submit a deletion request through live chat or email. Some data may be retained if state law requires it, but we will tell you exactly what is kept and why before the request is closed.

We use session cookies for account access and analytics cookies for performance monitoring. You can disable analytics cookies in your browser settings without affecting your ability to log in or place bets.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.