Reference

The Terms That Govern Your springcash Account

These Terms & Conditions form the binding agreement between you and springcash when you open and use your account, place wagers, or move funds via PayPal, Venmo, or Play+.

Applies to all account holdersPayPal, Venmo & Play+ coveredState-law eligibility appliesUpdated terms take effect on postingContact support for clarifications
springcash The Terms That Govern Your springcash Account
TERMS CONTACT

Reach Us About These Terms

If any clause in these Terms & Conditions is unclear, or you believe something has been applied incorrectly to your account, our support team is the right place to start. We can clarify policy language, walk you through an identity verification step, or flag a payment discrepancy involving PayPal, Venmo, or Play+.

Live Chat Open the chat widget from any page inside your account to ask a terms question directly. Our team can pull up your account details and address the specific clause you're asking about.
Email Support Send a written query to our support address if you need a documented response. Reference your account ID and the section of the terms you want clarified for a faster reply.
Account Help Center The Help Center inside your account dashboard hosts answers to frequent terms questions, including how PayPal and Venmo withdrawal matching works and what triggers an ID verification hold.
HOW WE HANDLE IT

Account Security, Data and Your Rights

Understanding how we manage your data and secure your account is part of reading these terms properly. We collect the information needed to verify your identity, process PayPal, Venmo, and Play+ transactions, and meet our obligations under applicable state regulations. We do not sell your personal data to third parties for marketing purposes. If you want to request a copy of the data we hold, or ask us to correct an inaccuracy, contact support through live chat or email with your account ID ready.

Data Retention

We retain account records and transaction data for the period required by applicable state regulations. After that window, inactive account data is archived and then deleted on a rolling schedule.

Cookie Policy

Cookies help us keep your session active across devices and remember your payment preferences. You can manage cookie settings in your browser, but disabling them may affect how certain account pages load.

Account Security

Your account is protected by SSL encryption and a one-time passcode step during login on new devices. If you notice unrecognized activity, contact live chat immediately so we can lock the account while you verify.

Requesting Changes

To update personal information like your registered email or linked PayPal account, submit a request through live chat with a valid ID document. Changes tied to payment rails may require re-verification before the next withdrawal.

Common Questions About These Terms

These are the questions our account holders ask most often about how the Terms & Conditions apply to their accounts. If your question is not covered here, live chat is the fastest way to get a specific answer.

Access to springcash depends on your state's laws. Where the terms reference restrictions or eligibility, those clauses activate based on applicable local law in your state at the time you use the account.

If you do not accept an updated version of the terms, you should stop using your account and contact support to discuss your options. Continued account use after a change is posted constitutes acceptance.

Name matching is a fraud-prevention step required under our payment processing rules. Withdrawals to a PayPal or Venmo account under a different name will be held until identity verification is completed.

Yes. Contact our support team via live chat or email with your account ID and a data access request. We will respond within the timeframe required by applicable state privacy rules.

Records are held for the duration required by state regulations governing online wagering. After that mandatory period, data is archived and then deleted on a scheduled basis as outlined in our retention policy.

Verification typically requires a government-issued ID and may include a utility bill or bank statement. It activates at account opening, at certain withdrawal thresholds, or when a name mismatch is flagged on a PayPal or Venmo request.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.